Privacy Policy

Your Privacy is of utmost importance to us. Please read carefully our Privacy Policy as set out below so that you can feel assured that protecting your privacy is foremost on our priority list.

1. Personal Information

1.1 We may come into possession of your information through various fair means, including but not limited to your subscribing to our newsletters and/or updates, participation in our programmes, competitions and/or activities, ordering products from us etc. However, under no circumstances will your information be sold or made available to third parties not associated with the Xndo TLR System* and related programmes/activities/events.

1.2 Your information (such as your name, birthdate, contact details, preferences etc.) will be stored securely in our database which shall be accessed only by authorized persons.

1.3 Your personal information may be used for the purpose of obtaining your feedback, planning a suitable programme for you based on our Xndo TLR System, updating you on the Xndo TLR System and other items that may be of interest to you, as well as for marketing, planning, product and/or methodology development, statistical analysis and research.

2. Opt-Out

2.1 If you receive any mails from us, you can at any time choose to opt-out from further mails. There is an option for you to unsubscribe in each of our electronic mails to you.

2.2 You can also access your personal information with us by contacting us. However, for written requests not sent via email, an administrative fee may be chargeable and you shall be informed prior to such fee being incurred.

2.3 You can at any time correct us of any error in your personal information as held by us, and such correction attracts no administrative fee regardless of your mode of informing us of such error.

3. Non-Disclosure

3.1 We will not use nor disclose nor permit the use or disclosure of your personal information that could be used to identify you except under the following circumstances:-

3.1.1. for the purposes stipulated in paragraph 1.3 above, and where third parties are involved, such third parties assisting in the fulfillment of the said purposes shall only have availability to your personal information provided that they are under obligations of confidentiality. The third parties contemplated herein includes but is not limited to data processing agents, marketing agents, printing companies, research companies and advertising consultants;

3.1.2 when we are required by the law to disclose your personal information; or

3.1.3 where you have consented in writing to our use or disclosure of your personal information for purposes other than stated above.

4. Security Safeguards

4.1 We shall take reasonable measures to ensure that your personal information is secure from any unauthorised access or disclosure.

4.2 We assume no responsibility for the information practices of third party sites that may be accessible through ours, and we recommend that you review each website’s privacy policy before disclosing any personal information to these third parties.

5. Cookies and Log Files

5.1 Our website may contain cookies that place small files on your hard drive to track website navigation. Such cookies can save you the trouble of re-keying in your information on subsequent visits to certain webpages or database on our website.

5.2 You can opt not to allow cookies by setting the option on your browser to do so. You will still be able to navigate our website without allowing cookies.

5.3 To improve the accessibility of our website to all browsers, we may discretely collect and analyse browser statistics, such as IP addresses and browser programmes.

6. Accountability

6.1 We will have regular checks and reviews, at least once a year, to ensure that our Privacy Policy is complied with.

6.2 All queries relating to our Privacy Policy hereto should be directed to {name, contact details} who is in charge of the daily operational details of our Privacy Policy.

* “Xndo TLR System” refers to the methodology, system and products for managing weight, health and beauty as described in the book “War on Weight” by Dr Victor YC Ong and improved and/or varied from time to time.